First off the pictures are good. But retouching made them look airbrushed/fake. I am always frustrated dealing with Loveless and am stuck having to since they are the photographer for my kid's school. They have the monopoly on school pictures. They said they give $20,000 back to the school - kickback for the contract? They are WAY overpriced, charge for every little thing you do with them, have limited appointment times. Their office - a 70's house - reminded me of a funeral home - small, closed-in, dark draped rooms with well worn old furniture from the 80's and overwhelming odor from candles/scents they sell - the grounds did look nice. With technology - no reason to take 5 weeks to get pictures. They know parents want pictures of their children from school and play on that emotion to gouge them - unfortunate for families that do not have the money to pay the high prices. Feel more than frustrated and over charged everytime I have to deal with them. It is just a picture, not gold. Thankfully, I have a camera I bought with the money I saved not buying pictures from them.
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