Service technician Adam G. came to install a part on a non-working furnace. While installing the part, he noticed a whole new problem indicating that the furnace, a new purchase, had not been installed properly, and needed another part to restore its functionality. Even though it was very late in the day, he went to the parts warehouse, returned with the part, and completed the repair. He showed great initiative, expertise, and professionalism by seeing the job through to its successful completion. Technicians like Adam are the reason I choose Woodfin every time for my HVAC needs.
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