If you want to install your own system, get timely replies, help while browsing the site and yes, even a phone call from a tech - you cannot beat this service.
I was able to install my new Lyric system, get help on some fuzzy documentation, watch excellent install videos and then set it all up for monthly, no contract DIY or Monitored setup within a couple hours. They walk you personally through the link up process.
Enjoy your hard work and have a source to back your system up with.
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