Tom Nys came to my home last Thursday. He helped determine where a leak was coming from that had stained the ceiling below and damaged the dry wall. He was very thorough and cleaned up any mess he made when he had to remove the drywall and part of the ceiling. He provided solutions and also educated me about never using a "cheap handy man". He also didn't try to pressure sell me and told me to get 3 quotes from licensed and bonded journeyman plumbers to fix the shower floor and drain that was leaking.