My son and family rented this condo for the 23-27 Aug 2016. When we arrived it was after 4 PM because we never received the text we were told we would receive when condo was ready. When asked at office was told theymust have just finished and didn't have time. The first thing noticed was the kitchen was dirty the living area carpet and floor was covered with dog fur. Bathrooms were dirty, one toilet had not been cleaned in at least a month. Mildew and mold on shower curtain liner and black hair in tub. Stains on mattress pads. Furniture was old, well used and fingerprints and dirt on dressers. The living room fan had at least an inch of dust on the blades along with the sprinkler head. The next day, when we were going to call the office, my son got sick and had to go to VA emergency. They are from out of town. On Monday when office was called no answer. When did get an answer after texting the office, a female, LaJuan Kennedy texted back "why didn't you call over the weekend when the cleaners were there." I told her what happened, but there was no answer as I will come by and look or call the cleaners to come there. When my son checked out, another woman was complaining about their rental, to which the woman replied, I don't have time, fill out a comment card. "Do not rent from this company." The woman says to my son, hope to see you back next year, my son replied we will but not here.