Jared came out and was able to fix a problem that was not solved the first time someone else came out. He also explained what the issue was and what he did to fix the problem. So I am rating Benjamin Franklin Plumbing with this review because of Jared and not the company overall.
In the first call I had them repair a faucet in the back yard and the cost was twice what I would have expected it to cost. A 15 minute fix cost over $200 hundred dollars. Also they were not able to fix my issue in the first call which was disappointing since I had to allocate another 3 hours to have them come out again.
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