The process to get these windows began in November of 2015. They were installed in February, and still don't work properly after 5 months and four trips back to our home. So far we do not have any leak problems, but the caulking is cracking and some of the windows don't seem to be in properly.
Don't expect this company to call you, you have to badger them. We have still not had an inspection on these windows. They scheduled one after the first install, however never informed us of the appointment and both my husband and I work full time. Not to mention that when they were originally supposed to come out to install, they called at the last minute to say they couldn't make it, forcing my husband to lose a day's pay since he had taken the time off to be there.
This company is a joke, cannot get their act together and overcharges for horrible customer service.