After months of denial, the flooded basement forced a home owner to admit the problem might be an extensive plumbing issue. Unfortunately this happened on Father's Day 2016. Fortunately for the home owner, Rashad came. This home owner is an aerospace engineer. After Rashad spent hours, painstakingly satisfying every spec. for this homeowner, a contract was made. Unfortunately, administrative error caused a major schedule delay and aerospace-engineer-home-owner, who has an International schedule to keep, became more distraught. Fortunately for myself, Rashad came again, this time with a team! As a team, these men dealt with difficult parameters and unpleasant attitudes from all directions. Like Rashad, Tomas M, Fred R. Aaron K. , Ricardo P. and others on site, worked with, not against an extremely stressed, meticulous-minded-home-owning-engineer. Communication was also not always streamlined for these gentlemen and they worked continuously, in the chaos, with extreme patience. To each of you that were here for the week of 'fun', you helped my father more than you will know. It wasn't easy, I know. You are skilled professionals on all levels. Thank you each.