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Look elsewhere - Review by Guest |


Look elsewhere 6/29/2016

If you want a reliable quality pond plant supplier I suggest you try ---, pond megastore does not care about their customers. I found that I would be away from home when my plant order was scheduled to ship. I asked if the plants could be shipped 1 week earlier, I was told me no. If I was asking for plants to be shipped during the busiest shipping time I should understand that it can't be done. I was invited by Zac to cancel my order. So I did; I asked him to please cancel the order and give me a refund. I got notice of shipping a couple of weeks later, while I was away from home. I could not get any response from customer service (Zac), nothing, no response at all. The plants are not thriving. I suggest you use a more responsive company. more
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