Nick O was great. He listened to all of my input, did a thorough walk through, and then balanced the AC system. Then did another walk through and balanced again. He did this several times until we were happy with the results. He understood what I wanted to achieve and made it happen. He really seemed to care that the job was done correctly and that I was happy. I followed him around so I could understand the balancing procedure and he explained everything in great detail. He even gave tips for other minor issues I was having. Nick O is a great technician and an asset to the ARS team.
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