For the last several years we've benefited from our enrollment in the BAM program through annual inspections of our plumbing, air conditioning, and heating systems. Yesterday our AC was inspected by Bonney's Technician Andrew P. Another really good experience. Andrew was right on time for the appointment, and called before arriving to let us know he was on the way. Cheerful, professional, knowledgeable, and efficient. He had good news for us; the system was operating very well. However, he did identify a likely future maintenance need, in the form of a contact that was showing discoloration. No pressure to make a sale, simply an advisement that it could need replacement down the road. He gave us a photo to go along with the explanation. With a hot summer on our doorstep, it's great to have confidence in the system! Bonney has in Andrew a Technician that reflects extremely well on the company, one who obviously is competent and happy with his job. Thank you, Andrew, and thank you Bonney!