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Service at Ribbit - Review by Guest | Ribbit Computers

Ribbit Computers


Service at Ribbit 5/26/2016

my screen, hard drive and charger connection were all damaged...they fixed the charger jack...i paid 149.99 for a 3 year service contract....they advised me it would be more cost efficient to get another computer. They offered me a replacement computer for 200...i declined their offer only because my mom decided to get a new laptop so i would get her old one.. they took that extra step and credited my credit card back the 149.99 service charge. And only charged me the 20.00 for the cost of the part they fixed..excellent customer service...and total fairness...thanks- Ribbit more
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