I tried to set up an appointment today, his receptionist asked the insurance I carry. I told her Medicaid fee for service. She told me that if I wanted medication management then I was required to enroll in therapy at their facility. I proceeded to explain that I already have a therapist that I do not want to quit seeing. She placed me on hold then their business manger picked up the line. He rudely explained that without me switching therapists i could not see the doctor. I told him that I refused to switch therapists so he told me there was nothing else he could do. He spoke to me in such a condescending tone. I was turkey appalled by their behavior. I'm glad this happened now because if it is like this just to make an appointment I can only imagine how going in would be.
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