Dennis Jr. was polite and prompt and did a great job of explaining the routine maintenance he was doing to our air conditioning units. He took it upon himself to find out about our yearly service contract that had expired, and also to solve a long running problem with the primary telephone number on the account. He also explained the need for, and the potential savings that would be realized from, some additional work he recommended that we do. We have used Andy's Statewide since we purchased the home and will definitely continue to do so. It's associates like Dennis Jr. that keep companies successful.