The customer service was amazingly polite. I was really happy with the staff. Being so courteous, polite and ready to answer your questions is something every company needs. I had some papers to be readied so as to move the items to another state. North van lines helped me throughout this job. It showed their dedication to customer satisfaction.
I even had a situation where storage was required for a week. While they did charge as any company should, it was quite minimal and there were some special discounts because the same movers helped me relocate. Definitely worth the cost and a highly recommended company.