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Poor customer service - Review by Guest | Fast Water Heater Company

Fast Water Heater Company


Poor customer service 3/12/2016

Purchased a ss sink and faucet to replace ones in my home from Home Depot a few weeks ago, and Peter from Fast Water Heater came out. He was efficient and methodical in his approach, but would NOT replace the sink as requested. There was a cast iron sink a number of years old in place, and he did not want to break the seal and crack the granite, stating that he had a bad experience a number of years ago. He stated "I am a plumber", and that I should call a GC to do this. When you contract with a company, you expect them to do the desired services, especially when this company has a contract with Home Depot. He did do the faucet, but not the sink, thereby picking and choosing what he wanted to do. Poor customer service....Mike S. more
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