My son went through 12 months worth of contacts in 9 months. I went to Smoke, because we have been going there for years, and that is where we got my sons' eye's checked. I asked to order and pay for a three months supply to get him to his next appointment. I was told that I could not do this without another eye exam. He was not due for another exam for another three months. I asked why and was told that was their policy. My son can not see without contacts so I took him to a same day place to get him glasses so he could at least see the chalk board at school at the expense of 450 dollars that was out of pocket. Denying my son sight, because he made a mistake by using up his contacts too soon seemed pretty unfair to me, and also trying to bilk me for an extra uncovered exam seemed very unfair. I will not be back after this ordeal after being a loyal customer of over ten years.