I had a minor crisis at my home with a backed up sewer drain in the basement and me just home from a freak accident where I broke both arms! Spencer narrowed down the problem and called his coworker who had the equipment to snake my drain and stayed to clean up until the issue was resolved. He was courteous and careful to make sure my carpet didn't get marked up and cleaned up well. I am so grateful for him being willing to go the extra mile to help me out!
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