I have been a customer of Peters H/Ac-Columbia ever since they were "Bruner H/Ac" located on E Bus Loop 70. Service has always been exemplary and nothing less. All aspects of the services they have provided have been a great experience of customer service, from getting an appointment to the end of the job. In 30 years, only one job had a problem develop at a later date and was fixed within a day.
As for Eric W, I don't consider him my H/Ac serviceman, he's a friend. My friend Eric has been showing up for seasonal inspections and service for probably 5-6 years now. He is prompt, professional and extremely knowledgeable. I'm not totally sure what all needs to be covered during these seasonal inspections but when he leaves, I always feel that I have received more than I am paying for. I don't know what Eric is paid by Peters H/Ac but in my opinion it's not enough. He is a great ambassador for them. Thanks for great Customer Service, something in my opinion is in short supply these days.