I was very satisfied with the lady who calls us--she is always polite even though I cannot always make an appointment at the time of her call. Craig does his work well and always explains what needs to be corrected, i.e., a dual run capacitor was leakng this past Saturday and could in the near future harm our (outside) air conditioner. Jack was called and wanted to explain further about the part being needed to be changed and the price of the labor was understood by me. I want to compliment all three on doing a great job! Glenda Johnson
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