Eric was very professional and knowledgeable and I felt very comfortable with everything he told me about the basement. The information Eric gave me was so different from what other companies had told me and I was very skeptical of them so I did further research before I ever called Doctor Fix-It. I asked a man at my church if he knew of a good honest company to come look at my basement and he gave me Doctor Fix-It name and I called immediatey and they were right there to help. You may know him, his name is Ken Fritters. I would give you a 5 star rating for Eric and his service. Looking forward to getting the work done.