Marshall at ARS went beyond the normal ARS service. He informed me of a service that ARS provides that I was unaware of. He told me they clean dryer vents which I desperately needed. I didn't even know where to look for this kind of service. He took care of it immediately. The price was very reasonable as well. I have used ARS for over 10 years and have always been pleased but Marshall went beyond even their normal service. I will definitely ask for him by name for my next service.