My house was at 100 degrees after returning from a vacation. It was miserable. All Pro answered the phone after 6:00pm on the first ring. They arrived in under 1 hour. Unfortunately my system is under an extended warranty and I had to call the company that installed it or void my warranty. That company is ..... The phone rang at least 8 times before it was answered. They stated they had 24 hour service. They took my information and told me the repair person would be out the following day between 1-10pm. I had to get back on the road and go to a hotel for the next 2 days. That is not round the clock service. I feel because I had a warranty they didn't care. This unit was only a year old. I bought a 10 year extended warranty and paid cash for everything. Stick with All Pro. I wish I had
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