Everything was great until it got closer to my pick up date, I received a phone call on a Friday, prior to my pickup date which was suppose to be on a Monday, I took off from work and waited, nobody showed up. When I called to find out what was going on, I was informed that I wasn't on the schedule for pickup. I was very upset because I missed a day of work. On the day of pick up, the movers didn't speak good English, they could barely lift my furniture and boxes. I asked the mover/driver how will I know what my weight is after they load, he said he will call me, I never received a call. 2 days after my pick up I received a call stating my bill is higher, a couple days after that I received another phone call stating my bill is even higher, and my drop off has been changed. So my pick up was 2 days late, my drop off was a day late, my bill kept getting increased, and I argued with several people on the phone, some hung up on me, they act like they don't care!! The mover/driver told me that my deposit was only to talk to the people on the phone for 20 mins, to make the arrangements , but its not his bill. I feel that I have been ripped off and scammed. I will NEVER use this service again!! The worse experience I have ever dealt!!!
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