Dr. Hanks and the staff at this clinic have got to be by far the best. I took my little guy in on an emergency and she saw him right away. I was concerned becuz Chopper doesn't like anyone, however, when her assistant took him from me, I wanted to cry. He did so good with Chopper and everyone there made us feel much calmer than when we had walked in. She even got down on the floor at one point and sat with Chopper and myself to explain his condition. I had to go in the following week for more meds but didn't have $$ to cover it. I got choppers meds that day without a wait and it was added to my bill. Prices here are very doable but Dr. Hanks and the staff is what makes it the best vet clinic I've ever been to.