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Worst experience ever!!!!! - Review by Guest | Faber Homes

Faber Homes

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Worst experience ever!!!!! 4/16/2015

Built in 04 everything was horrible nothing but Lies! I am also handicapped and was informed that we signed off for our mail box to be placed not only around the corner but on another street as we live on the corner. Promise the moon and stars and leave you in the cow field. RUN as fast as possible nail pops, creaky floors, cold windows and shower door does not close one wall is not even straight found this when painting. The contract is all loaded on the side of Faber. This is our second build too bad our first retired would have gone with him again he was small and not backed by law firm. Run don't walk even the responses to complaints here are standard format showing an automated response and no personal care. Contacted the BBB after moving in and found out where the mail box was located, as we know we did not sign off on that as walking is difficult some days. Look into rehabbing. more
Owner response
Owner response 12/10/2015
While we at Faber Homes sympathize with your situation, mailbox locations are determined by the U.S. Post Master General of the local post office responsible for mail delivery to your neighborhood. Mailboxes are located in such a manner as to limit the number of stops thus allowing mail delivery to be more efficient. Regarding the other concerns listed in your post, the home is now 11 years old and, unfortunately, is no longer covered under the Faber Homes Limited Warranty. Therefore those items have become the homeowner's responsibility. If you have any questions please email Newhomes@fabergroup.com; or call Monday - Friday 8:00 am - 5:00 pm 585-889-4840.
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