there are 3 problems with Mural Salon. 1. the place is very dirty. I noticed tons of hair and dirt on the base boards and ground. there was splattered hair dye on the walls, the walls could use a fresh coat of paint. 2. The prices are outrages. I got color and no cut and was charged 120.00 and my hair is medium length. 3. the hair I got done by Tonya was not even that good. feels like to me she bought Loreal hair color and put it on my head and she was really rough on my scalp, its been barely a week and my head is finally not hurting when I touch it.
I will not be going back there, I went there on a limb and should not have. There are a lot of salons in there Sparks/ Reno area far better than yours. I suggest you fix something or you will find yourself loosing clients and sticking with the very few that come back. The whole point of business is marketing, customer service and referrals and if something doesn't change this salon will eventually fail.
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