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Horrible customer service - Review by Guest | Wet Seal

Wet Seal


Horrible customer service 2/14/2015

2.14.2015 I received no customer service at Wet Seal in the Coral Springs mall. As soon as I walked in to the store I was not greeted; Instead, I was looked up and down by the employees. While at the register I was not greeted, nor was I asked if I found everything ok. I ended up greeting the employee at the register. The young lady ranged up my merchandise, but the buy one get one 50% off (per sign) was not applied to the purchase. The manager walked over and said the promotion must be over; as a manager isn't this something you should know? I stated my concern, and received an eye roll from the manager. Please, hire people with customer service skills, as this is Retail. more
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