I was recently involved in an automobile accident on the 5 freeway near Los Angeles. I called in and spoke to Vivian Van. She helped acquaint me with the legal process in a highly intelligent yet easy-to-understand manner. I was impressed by her level of customer service clear working knowledge of the processes surrounding my issue. I was then transferred to the attorney, who was able to further assist me on any other questions I had concerning my incident. Overall, I was extremely satisfied with the depth of information I was able to gain from my interaction and the two employees with whom I spoke to.