My husband and I recently purchased a home with everdry waterproofing. We decided to take advantage of their winter tune up special to check things over. When I called to set up an appointment, the staff was efficient and friendly. The appointment was set up within less than a weeks time and we reside in Jackson, MI. When the service tech arrived at our home, he was polite and professional and answered all of our question re: operations of the system as we had been unaware of how it all worked due to purchasing a home with it already being installed. M.B-Jackson, MI.