Things started off well. Good communication & response. After about the 4th revision, I gave them suggested color combinations I was looking for. That was the last I heard from them. The file was closed and I didn't receive a logo. That was over a year ago. I've tried contacting them several times via email and chat and each time I'm told my project contact person will get ahold of me but it never happens!! AVOID THEM AT ALL COSTS!!!