We had a plugged drain pipe in our basement and Stetson Pierce was very informative and fixed the issue for us. He also educated us on what did cause the issue and how to help prevent this in the future. He also went the extra mile to make sure all pipes were cleared not just the plugged one. He was very friendly and efficient. He tried to help us with lowest cost possible. We were very happy with this service and will call again if needed for anything else.