I had my engagement ring resized there. Upon dropping it off,my ring was perfect. When I picked it back up,the ring (14k white gold) had an area that was dented in. I don't know if that is where they resized the ring but its noticeably dented and no longer in perfect condition. Very unfortunately for us,we didn't notice until we were in the car driving home. Of course had we gone back they would have said the ring was already like that. Never again will I go there and I'll make sure to let people know of our experience.
more