I had a leak in my bathroom and called ARS. The service was exceptional. Kelly helped me on the phone when i called. She was very nice. She was clear in her communication and very friendly. She informed me I would receive a picture of the tech before he or she arrived and also let me know they would call before arriving to ensure I didnt have to stop my daily activity. this was super. The tech was also very friendly. I have two large dogs and he was open to them barking. He took the time to make sure he made my dogs also comfortable with the experience. This is above and beyond and more than i expected.
He explained everything and gave me options. He did not push me in my decision making. i didnt feel like I was being sold everything in the world. He was clear with pricing and the amount was the same even when the job wa completed. I would recommend ARS for any plumbing issues.
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