We eat here all the time. Zalads for Mom. Wings N Things for Dad. Chicken fingers or grilled cheese for the kids. The food is always hot and fresh. The chicken is lightly breaded, not heavy like at other places. The staff is friendly and they do a good job making things right. It is not usually crowded. Seems like they get a lot of tourists from out-of-state who know about Zaxby's. I am surprised that more families from Williamsburg haven't discovered this gem.