Long story short, we were having an unfortunate day of car trouble and were stranded almost two hours from home. There were five of us in the car, including a baby. The owner of the company showed up to get the vehicle. He was kind enough to call a friend at a local repair shop to get our vehicle fixed that day and even arranged for all of us to have transportation to the repair shop. He went above and beyond to help us and for that we are so thankful.