Dont take your children to kool smiles unless you like to wait an hour and 40 minutes after your scheduled appointment time. Thats what happened to me the last two times i took my kids there. Also the most recent time we went after waiting so long the guy only took one of my children andsaid the other would have to wait but yet he called another family of two children that got to go back together. Doesnt make any sense to me. I also told him no fluoride which he "forgot" to tell the girl that was cleaning my sons teeth that. Theyve also mixed up my sons charts. I have two sons, they dont have anything organized there. Terrible and stupid people there that i have dealt with. I do not recommended anyone taking their chidren there.