Dealing with Ken Ramsey and his photography studio has been a complete nightmare! Communication was poor at best. My daughter's wedding was Dec. 2011, it is now Aug. 2014 and I finally have received the bridal album + 2 parents albums. I had to threaten to hire an attorney, this finally got his attention. Not to mention the average photo's. Please brides, Do Not Use This Photographer! There are too many options out there, do your research and spend a little extra money, it will be worth it in the long run. Signed, Mother of the bride - wish I could do this all over again.