My service technician was Kyle. He was prompt, gracious, and ready to work. He explained what he would be doing, then did it quickly and thoroughly. He put protective covers on before walking in my house, and he put everything back in order when the job was completed. As a bonus, he showed me how to change my thermostat batteries!
Kyle did a great job, was pleasant while doing it, and wished me a great day when he left. This the kind of service I count on from Bonfe's, and it's one of the reasons I have a contract with them.