Tried to book a birthday party and when I did not receive a email confirmation I called a teenager answered and told me they do not have me in there system and it was busy there to call back later I asked to speak to a manager as I have a party scheduled in 7days there and the girl told me there isn't a manager and my paper work is prob on her bosses desk so I should get a confirmation next week I again told her my party was 7 days away, she said ya that's ok u can call back later where busy and I can't hear u! I am disgusted! I am suppose to have a party in 7 days and now I don't know if the party is happening or not! What kind of establishment is this! I'm reporting this company it shouldn't take two weeks to put my paperwork in the system! Now my question is where is my credit card information then since whomever I booked the party with obviously wrote it on paper and never logged it! Don't waste ur time or money here! Horribly run establishment!