I have taken two dogs to Melody. Between her, Liz and Michelle I never had to wait for an answer or felt the least bit like I had posed a problem they could not solve. The price is no more then you would pay for an inferior class at a Name Brand Pet Store so that is far from objectionable. Both my dogs and I love going to "Doggy Class" and because of these lovely ladies in less then a year I went from having a terror that almost got me kicked out of my home to an A.K.C. Canine Good Citizen who is joining the Flyball class is ready for the third round of obedience training.