First time I have needed plumbing service since moving to Maui. I called a competitor first and scheduled an appointment. 2 hours after they were to be here, they called to let me know that I would need to reschedule. I opted to look for someone else and came across Steve's. Received a quick call back to confirm that they had a technician available and that he would be here in an hour. Ten minutes later they followed up with a call saying he was immediately available. When he arrived, Dan was polite, professional and friendly. Quickly understood the issue. explained what he needed to do to resolve it, and went to work. Within an hour, he was done and my kitchen sink was fully operational. (Not an easy task in an old home with 30 year old plumbing. Thanks. I will definitely use Steve's again, and would request Dan.