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DO NOT USE THIS COMPANY IF THEY CONRACT WITH SMART MOVING, INC. - Review by Guest | All State Van Lines Relocation, Inc.

All State Van Lines Relocation, Inc.

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DO NOT USE THIS COMPANY IF THEY CONRACT WITH SMART MOVING, INC. 10/10/2014

This has been the worst moving experience and the biggest waste of money I have ever endured. My suggestion to All State Van Lines Relocation is that they obtain a new carrier for pick-up / delivery of furniture, Smart Moving, Inc. is the most unprofessional company I have ever had to work worth. From the moment they picked up the furniture it was evident that they had did not care about our property, they tossed it around and taped it in a way that I knew would not arrive in one piece at its destination. Sure enough, they were 5 days late from their original promised due date of delivery and we had so much damage to our furniture that it was not worth the transport. Also, they did not honor their contract as they lost the pieces necessary to build my daughter's bedroom set and therefore, we did not have delivery as promised. There were two individuals that made the delivery and I can tell you that one of them was extremely rude and unpleasant and lied to the Broker when he told them that he would not leave the house until he built the bed and that was certainly not the case. There are so many other issues but for now I leave you with this. Do your homework and trust your gut instinct when choosing a moving company. DO NOT ALLOW A SMOOTH TALKING SALESMAN to entice you with comfort when the reviews speak for themselves. If All State Van Lines is contracting SMART MOVING, INC. to transport your furniture DO NOT SIGN A CONTRACT....HEAD FOR THE HILLS Or you will pay dearly both with emotionally and financially. more
Owner response
Owner response 10/13/2014
All State Van Lines Relocation Inc regrets to hear of your dissatisfaction with the services rendered for your relocation. With the information you have provided us with, we are unable to locate your move with us. We are aware that you would like to remain anonymous, however, if you are indeed a customer we would like to speak with you to address your issues. Call us at 800-741-6837 We urge you to contact our office to discuss your concerns as soon as possible as we always like to ensure that our customers are satisfied with our services. Please call and provide your name and job ID # so we can better assist you with your issues. Thank you, All State Van Lines Relocation Inc
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