Jeremi represented Dr. Fix-It, meeting him for the first time. He had a clean uniform on, driving a Dr. Fix-It monogrammed vehicle, and presented himself as a professional, even putting booties on his shoes so as to not track in dirt. He was a good listener and asked lots of questions so he could pin down my problem. He was not pushy with his suggestions, only offering different alternatives to solve the problem. He was extremely polite and likable and had a definite concern about the proper solution that would best fix the the situation. He is a major asset to the company and no one cannot like him and his personality. I was impressed.
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