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ready to implode - Review by Guest | Land Company

Land Company

ready to implode 1/1/2014

Insight claims to have built 85 homes in 2011 and 200+ in 2012. Rapid growth without competent employees providing oversight of cheap, unsupervised labor is a formula for disaster. Rumored to have been removed from Windstone on Cave Neck Rd because of faulty foundations.Poured foundations rather than block foundations get done quicker and save labor costs but don't stand up. In my development, I've seen footings poured on a rainy afternoon and next morning, the forms were set up and the foundation poured less than 24 hours after the footings. You don't have to be Bob Villa to know concrete needs to cure. Wall panels are not set squarely on the foundations. Their sub-contractors have no regard for the communities in which the homes are being built. Their equipment is leaking oil on development roads and they drive over common areas and the stormwater management system. I've seen one downspout handing 75% of the roof's rainwater and it's deposited right next to the foundation. Haste makes waste. Get them built fast, promise the homeowner a warranty and then give them a hard time to get things fixed. A good business plan if you want to maximize profits and leave the homeowner and the community holding the bag. Insight can't even get it's message on the energy efficiency of their homes correct. The owner claims he builds one of the most energy efficient homes in the country. Their website says their homes are in the top 1% and signs in some of the developments they build in read "the most energy efficient home in the country." He may put in a good heating & cooling system and some of the features may be upgrades compared to other production builders, but you have to be concerned about the poor workmanship. 6 homes built in our community have had appliances stolen from them during construction demonstrating their lack of on site oversight. Last week we saw 2 asphalt driveways layed when the air temperature didn't get above 38. more
Owner response
Owner response 8/26/2015
Owning a better built homes seems to be at the top of people's list. In turn, Insight Homes has experienced rapid growth. The rapid growth did tax our customer communication in the year of 2013, however the building process was never compromised an ounce. In May of 2014, a 5-star customer service initiative was launched and since that time we consistently rank at the very top of all builders for customer satisfaction. The Windstone rumor is just that. We are not the owners of the community and it has been and is still plagued with problems including a clubhouse that has been delayed for years. Your description of poured foundation versus block illustrates a lack of building knowledge. So with that being said, I will refrain from discussing building techniques with you except to state that we are universally known as the reference. Regarding stolen appliances. There was a crime ring that Insight worked with police to set up a sting and caught the individuals. It was well documented in local newspapers.