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ORR Nissan Service department - Review by Guest | North Texas Nissan

North Texas Nissan

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ORR Nissan Service department 9/27/2013

I had my '06 Titan serviced there MANY times (its the closest dealer to me) and I was ripped off several times by these con men. My truck had a lift kit and something was squeaking in the front end. They assured me it was the lower control arms and replaced them for $2400 and that wasn't the problem at all. One of my coilover shocks was leaking and the oil collected dirt on the mount causing the squeak. Had reverse go out in my tranny and they said a servo MIGHT fix the problem for around $1500 but it didn't so I was out $1500 for nothing. They wanted to sell me a tranny for $5500 but I took it to a GOOD shop in Ft. Worth whose tech told me whoever put the servo in crammed it in there sideways and bent it, obviously so they could sell me a tranny! The Ft. Worth shop rebuilt my tranny for $3700 and it works fine. I needed a CV axle replaced and the boot on the one they installed was bigger and shredded on the swaybar (oil went everywhere) so they found one the right size (after another 80 mile drive for me) and claimed it would still rub (which it never had before in 6 years, so they made me some spacers to move the swaybar further forward which worked. They fixed an electrical issue in the dash but cracked part of it which they replaced after another 80 mile drive. I was having an overheating issue which turned out to be the fan clutch but they replaced numerous things that didn't need replacing and claimed it wasn't the fan clutch. It was still overheating until we replaced that which fixed the problem. They would NOT refund my money on the things they did that were unneeded which cost around a $1000! Their claim was that several things were contributing to the overheating problem which is a bunch of B.S. obviously since the truck never ran hot before that. Stay FAR away from these scammers!!! I will never ever use them again! more
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