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Fantastic Move - Review by Guest | All State Van Lines Relocation, Inc.

All State Van Lines Relocation, Inc.

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Fantastic Move 5/30/2013

Job number 10223201-06 This move was SO hectic for me. I am a mother of 6 children, ages 2 to 14, and my husband is deployed. My stress level was at an all time high. But the guys who did our move, Russ and his guys, were AWESOME. I was a nervous wreck, and they were so good at putting me at ease, making me feel like I was in charge (something I'm not good at doing), and they made me laugh, a lot. They were there on time, both at pick up and delivery. They packed all my belongings with care, and moved things carefully. There isn't a single thing broken or scratched! I felt guilty because on both ends, my children were around, and getting in the way. But Russ and his guys were so genuinely good with my children. They spoke gently to them, and never made me or them feel like they were a bother. Russ was very careful to check with me often to make sure I was happy with the way things were going, and also had the company call from time to time to check in with me as well. I can go on and on about their professionalism, which was great, but I think more importantly, they were FRIENDLY, making me feel as though I could talk with them, and tell them exactly what I wanted. It really felt like I was working with a small family owned company, if that makes sense. My total weight was much less than anticipated, and I ended up paying less than originally quoted. Mom of 6 equals THAT WAS A BLESSING! I'd recommend using All State Van Lines to anyone. Right from the start, when talking to Joseph, he made me feel at ease, and answered all of my questions without rushing me, even when I asked the same ones over and over. I was TERRIFIED to make this move on my own, without my husband being home from deployment, but All State Van Lines made the entire process from start to finish easy. I'm truly thankful, and really feel like I was taken care of. more
Owner response
Owner response 6/18/2013
Mrs. Alan, Our company would like you to know that customers like yourself keep us dedicated to the work we do. We are honored to have been a part of your relocation; it was our pleasure to coordinate your move. Customer feedback is very important to our business so we appreciate the time you have dedicated to sharing your relocation experience with the public and are elated to hear that you were satisfied with the services provided. We sincerely wish you all the best at your new location and a safe deployment and happy homecoming for your husband. Sincerely, All State Van Lines Relocation Inc.
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