I have ordered flowers several times through FTD that were filled by Olney and twice through Olney's web site. I just arrived in town and saw the last flowers that were delivered and found that they in no way resembled the arrangement that I ordered. After asking around I found out that the earlier arrangements were the same -- nice enough arrangements but nothing what so ever like the photo that was online -- not the type of flowers, the color scheme, or the kind of container. I realize that sometimes substitution is necessary but if all arrangements are "Florist's Choice" then why don't they just say so?
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