First of all. Insurance they have is horrible. Salesman told me they have great insurance they cover $.60 cents per pound on the move, the driver shows up and explains that it is $.60 per pound per item.... This means if they break an item such as a tv that cost you $1500 but only weights 20 pounds. They will pay reimburse you 20 x .60 total is $12. When he explained this to me I asked for the extra insurance and he called and was told that I needed to purchase it at least 24-48 hours ahead of time. So needing to be out of my house the next day or fail to meet the terms of my selling contract I had to let them move me. I asked the driver to please be as carefully as you can. He reassured me that all would be fine. Within the first 25 minutes 2 of the movers had already slammed a cherished dresser against the front concrete steps. He assured me the company would take care of it and this would not happen to anything else. At the end my double door fridge was dropped off the back of the truck, my furniture was so battered and torn that it looked like It was in a tornado. The company offered the $.60 per pound for restitution. I had over $14000 in damages and I still can't get any claims taken care of. The driver even told me that they really didn't care to much about the furniture they move due to the insurance and lack of responsibility they incur when anything is damaged. If you care for your items do not use this company. Beware... Also they pick up you items carry them to the offload site then make you pay before they offload making you sign paperwork ahead of time that all was delivered in good condition and overcharge and add surcharges on to the bill. If you don't pay or sign they don't offload and tell you they will just keep it until payment is made but they can charge you for storage of your items until then and an insane amount. Do your research before hiring a mover. I wish I had done more. Lesson learned for me.
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