As with many, I too bought into the contractual obligation of a decent starting price for alarm monitoring. However as a loyal customer my reward has been consistent price increases over the years. The caveat is that like many others I had forgotten all about the auto renewal clause in the contract so when I finally decided that a change was long overdue, I find myself roped into a remaining seven month period where I am obligated to Ackerman.
I will not complain about the service as that is not an issue. The fact remains that it is no longer a value against the competition and the contract obligations block the ability to make a change for the better. If I could do it over again, I would have cancelled after the first year in the 60 day window of opportunity and gone to a company without a contract.
I would strongly advise against signing on with any alarm company requiring a contract of any sort. If you do choose Ackerman, be very careful to read the terms and be ready to act in the short time that you have to make changes. My overall advice would be to avoid them altogether so that you do not have to worry about contracts.
Once my term is up, bye bye Ackerman.
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